Publications
IT Product Management – Pricing
IT service providers – especially those who have taken the step into legal independence in recent years – see themselves in a situation as differently describing and pricing their services. Product management describes these processes, which the avoidable competition of IT OEMs, outsourcing providers and consulting firms have known for a long time and which can be found on the market in the form of software license models and project offers. But how can a service provider present its individual performance in terms of content and finances? [Download ]
IT Controlling – Target Costing
Why is the service so expensive? Have your customers already asked you this question? Cost transparency is a rocky road. By breaking down products into partial services, which are controlled according to costs, performance and quality goals, IT services can be developed and permanently optimized. But the cost side turns out to be very diverse. Differentiated approaches are necessary in a service environment with high dynamics. [ Download ]